Shipping policy
Shipping Policy
We ship all orders from Tampa,FL within 5 business days after your purchase is confirmed. Shipping times vary based on your location and the shipping method selected at checkout.
Once your order has shipped, you’ll receive a confirmation email with tracking information. Please note that delivery times provided by carriers are estimates and may be subject to delays beyond our control (such as weather, carrier issues, or customs).
Lost, Stolen, or Damaged Packages:
We are not responsible for packages lost, stolen, or damaged during transit. Please contact the carrier directly if you encounter any issues. If you receive a damaged package, email us within 5 business days at motelcowgirlclothing@gmail.com with photos so we can help where possible.